# How To: Upload A Support Bundle for Replicated Support

**URL:** <https://community.replicated.com/t/how-to-upload-a-support-bundle-for-replicated-support/501>\
**Category:** Supporting your customers\
**Tags:** support, support-bundle\
**Created:** [February 15, 2021, 8:51pm UTC](https://community.replicated.com/t/how-to-upload-a-support-bundle-for-replicated-support/501 "2021-02-15T20:51:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![replicant-697](https://avatars.discourse-cdn.com/v4/letter/r/5f8ce5/32.png) [@replicant-697](https://community.replicated.com/u/replicant-697)\
**Post date:** [February 15, 2021, 8:51pm UTC](https://community.replicated.com/t/how-to-upload-a-support-bundle-for-replicated-support/501/1 "2021-02-15T20:51:10Z")

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This article describes how to upload a support bundle to Replicated Support.

### Option 1:

[1] Login to Vendor Web: [Replicated](https://vendor.replicated.com/support)

[2] Select “Something is broken or not working as expected”

 ![Screen Shot 2022-07-01 at 3.50.25 PM](https://canada1.discourse-cdn.com/flex030/uploads/replicated/original/1X/fd0d019a3ca885903bb625f3e6eee1f70fb57f92.png)

[3] Upload the support bundle attachment.

### Option 2:

You can bypass creating a support request and share the support bundle in Vendor Web.

[1] Login to Vendor Web: [Replicated](https://vendor.replicated.com/support)

[2] Navigate to Troubleshoot, select Upload a support bundle.

[3] Upload the support bundle and select Share with Replicated:

 ![06%20PM](https://canada1.discourse-cdn.com/flex030/uploads/replicated/original/1X/41ac9ee6ade686a5a492309027a63305ece0a0bc.png)

[4] The links to the bundle and any deep links to files will be accessible to any Replicated support agents.

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<div class="post-metadata">

**Author:** ![alicenstar](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.replicated.com/alicenstar/32/515_2.png) [@alicenstar](https://community.replicated.com/u/alicenstar)\
**Post date:** [November 22, 2022, 4:46pm UTC](https://community.replicated.com/t/how-to-upload-a-support-bundle-for-replicated-support/501/2 "2022-11-22T16:46:14Z")

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Option 1 is out of date. For up-to-date instructions, see [https://docs.replicated.com/vendor/support-submit-request](https://docs.replicated.com/vendor/support-submit-request).

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**Author:** ![Jonquil\_Williams](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.replicated.com/jonquil_williams/32/590_2.png) [@Jonquil\_Williams](https://community.replicated.com/u/Jonquil_Williams)\
**Post date:** [December 2, 2022, 7:40pm UTC](https://community.replicated.com/t/how-to-upload-a-support-bundle-for-replicated-support/501/3 "2022-12-02T19:40:07Z")

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Option 2 is also outdated. For the current documentation about Option 2, see the product docs at [Inspecting Support Bundles | Replicated Docs](https://docs.replicated.com/vendor/support-inspecting-support-bundles). Thanks, folks!