# Sharing Support Bundles With Replicated

**URL:** <https://community.replicated.com/t/sharing-support-bundles-with-replicated/1038>\
**Category:** Uncategorized\
**Created:** [November 11, 2022, 8:26pm UTC](https://community.replicated.com/t/sharing-support-bundles-with-replicated/1038 "2022-11-11T20:26:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dex](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.replicated.com/dex/32/26_2.png) [@dex](https://community.replicated.com/u/dex)\
**Post date:** [November 11, 2022, 8:26pm UTC](https://community.replicated.com/t/sharing-support-bundles-with-replicated/1038/1 "2022-11-11T20:26:14Z")

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Question from today:

> I’ve shared a support bundle, on behalf of one of our customers. can someone let me know if I should also open a ticket, or is it suffice to have “shared” through the replicated vendor portal via the “Share with Replicated” button?

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**Author:** ![dex](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.replicated.com/dex/32/26_2.png) [@dex](https://community.replicated.com/u/dex)\
**Post date:** [November 11, 2022, 8:26pm UTC](https://community.replicated.com/t/sharing-support-bundles-with-replicated/1038/2 "2022-11-11T20:26:44Z")

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This will not in itself create a support case, to create a support case, please open a ticket as described in [Replicated Vendor Support Paths and Processes](https://community.replicated.com/t/replicated-vendor-support-paths-and-processes/850)