# Support bundle takes too long to create

**URL:** <https://community.replicated.com/t/support-bundle-takes-too-long-to-create/518>\
**Category:** Supporting your customers\
**Created:** [April 14, 2021, 7:37pm UTC](https://community.replicated.com/t/support-bundle-takes-too-long-to-create/518 "2021-04-14T19:37:30Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Zeyuan\_Shang](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.replicated.com/zeyuan_shang/32/328_2.png) [@Zeyuan\_Shang](https://community.replicated.com/u/Zeyuan_Shang)\
**Post date:** [April 14, 2021, 7:37pm UTC](https://community.replicated.com/t/support-bundle-takes-too-long-to-create/518/1 "2021-04-14T19:37:30Z")

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It took us almost 20 minutes to create a support bundle, is that expected? Anything we can do to make it faster?  
Thanks!