Hello,
In the admin console dashboard, after uploading the license, I am getting failed to render archive directory
in the config screen. I am unable to proceed further because of this. The License is also enabled for airgap.
Any suggestions would be really helpful.
Thank you!
Best Regards,
Ravi
1 Like
Hello,
I have created a support ticket for this. I’ll continue the conversation there. Thank you!
Best regards,
Ravi
1 Like
Hi @ravi_devarakonda - did you resolve this issue? Could you share any information on what caused it, and how you resolved it? I’m encountering the same thing.
Update: in my case, the issue was caused by a missing Helm package in the Replicated manifest. I was getting an error in the “Releases” section of the vendor portal that a file was missing. Adding the file and publishing an update resolved the issue.
Hello,
Apologies for replying late.
I encountered two instances of this error;
- This happened for a customer who was using an older
kots
version. Upgrading them to a newer version resolved it.
- For another customer, it was because of a
password
field value from the config screen. The customer was using a password starting with @
and because yaml
treats @
as a reserved character, the helm chart render was failing. I was rendering the password with repl{{ConfigOption "mypassword"}}
. Here, wrapping repl
function with quotes fixed this issue. So, I ended up using '{{repl ConfigOption "myPassword"}}'
. (Notice the ''
wrapped around repl
function.). Of course another fix would be to simply not create passwords starting with @
Hope this helps.
Best Regards,
Ravi