Update 2022-12-01 - See @Jonquil_Williams 's answer below - this post has been moved into our core product documentation at Generating Support Bundles | Replicated Docs . On an embedded KURL cluster installing the KOTS admin console or uploading the app may fail. In this case it may not be possible…

For the latest documentation, please see the product docs, specifically this topic. It covers the different ways of using the CLI and the admin console to generate a support bundle : Generating Support Bundles | Replicated Docs Hope this helps.

When running the support-bundle command kubectl support-bundle in a KURL cluster, it is possible to receive the error unknown command ""support-bundle" for "kubectl". The support bundle binary is located at /usr/local/bin/kubectl-support_bundle and can be substituted in all of the above commands fo…

@ethanm - Is it possible to automate this command . At the moment it requires interaction - Save (S) or Quit (Q)

Use the --interactive flag. Also checkout the output for support-bundle --help for more useful flags: kubectl support-bundle --interactive=false

If the admin console is running and the app is installed you can use: … kubectl support-bundle http://localhost:8800/api/v1/troubleshoot/my-slug Error: failed to parse collector: failed to convert to v1beta2: no apiVersion in document A curl request to the URL gives me a 404 here. Is this functi…

Hi, did you replace my-slug with the actual application slug name in the URL? You should see a valid yaml support bundle spec if you download the url using curl or something similar.

Hi, yes I replaced it with the actual slug (swaggerhub). The other command mentioned in the original post kubectl support-bundle http://localhost:8800/api/v1/troubleshoot does not work for me either

KOTS: How can i generate a support bundle if i cannot access the admin console?

Supporting your customers

diamon_w July 24, 2023, 4:12pm 9

How to generate a Support Bundle from the CLI Now takes precedent over this document and is Replicated’s preferred method of generating a support bundle.

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KOTS: How can i generate a support bundle if i cannot access the admin console?

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