Service unavailable for API route and version

Troubleshooting
1

I’m trying to install an app, the replicated containers appear to start but the ui is giving errors:

Service Unavailable for API route and version https://replicated/v0.1/component/params

$ replicated -version
Replicated version 2.54.0 (git="aa2714e", date="2022-09-14 01:06:25 +0000 UTC")

$ docker ps
CONTAINER ID   IMAGE                                                      COMMAND                  CREATED              STATUS              PORTS                                               NAMES
328740a93929   registry.replicated.com/library/retraced:1.3.52            "/src/replicated-aud…"   About a minute ago   Up About a minute   0.0.0.0:9873->3000/tcp                              retraced-api
5362e8583154   registry.replicated.com/library/retraced:1.3.52            "/src/replicated-aud…"   About a minute ago   Up About a minute   3000/tcp                                            retraced-processor
2f0114dee53e   registry.replicated.com/library/retraced:1.3.52            "/bin/sh -c '/usr/lo…"   About a minute ago   Up About a minute   3000/tcp                                            retraced-cron
01be39426954   registry.replicated.com/library/retraced-postgres:1.3.52   "docker-entrypoint.s…"   About a minute ago   Up About a minute   5432/tcp                                            retraced-postgres
de5652cc7dd2   registry.replicated.com/library/retraced-nsq:1.3.52        "/bin/sh -c nsqd"        About a minute ago   Up About a minute   4150-4151/tcp, 4160-4161/tcp, 4170-4171/tcp         retraced-nsqd
39e5c41b39dd   replicated/replicated:current                              "/usr/bin/entrypoint…"   2 minutes ago        Up 2 minutes        0.0.0.0:9874-9879->9874-9879/tcp                    replicated
8da1f2f970cc   replicated/replicated-operator:current                     "/usr/bin/replicated…"   8 minutes ago        Up 8 minutes                                                            replicated-operator
5b7899b208cd   replicated/replicated-ui:current                           "/usr/bin/replicated…"   8 minutes ago        Up 8 minutes        0.0.0.0:8800->8800/tcp                              replicated-ui
4a3af4217b2c   registry.replicated.com/library/premkit:v1.4.4             "/usr/bin/premkit da…"   15 minutes ago       Up 15 minutes       80/tcp, 443/tcp, 2080/tcp, 0.0.0.0:9880->2443/tcp   replicated-premkit
2

I’m also installing an app and seeing the same message. Did you ever find the cause or workaround?

Message: “Service Unavailable for API route and version https://replicated/v0.1/component/params”

3

I figuered this out. I was using a secured linux image and the iptables were blocking all traffic. I had to stop the iptables from blocking connections and replicated started working fine.