Troubleshoot error: An error occurred on line x during Add-ons installation

When running kURL installer script and hit with error

An error occurred on line x

E.g.

configmap/kotsadm-restore-config created
secret/cloud-credentials created
deployment.apps/velero created
backupstoragelocation.velero.io/default created
service/kubernetes labeled
An error occurred on line 89

Determine if the installer step is already at Addons installation

grep "Addon" /var/log/kurl/install<timestamp>.log | tail -n1

⚙  Addon velero 1.12.2

Locate the error line using this formula

https://github.com/replicatedhq/kURL/blob/main/addons/<addon>/<version>/install.sh#<line_number>

E.g. https://github.com/replicatedhq/kURL/blob/main/addons/velero/1.12.3/install.sh#L89

Check if there’s any error related to Kubernetes manifests for the Addon.

export KUBECONFIG=/etc/kubernetes/admin.conf
kubectl get all -n velero

NAME                         READY   STATUS    RESTARTS      AGE
pod/node-agent-jww5s         1/1     Running   0             58s
pod/velero-7c55f644d-n9xlb   0/1     Error     3 (35s ago)   58s

NAME                        DESIRED   CURRENT   READY   UP-TO-DATE   AVAILABLE   NODE SELECTOR   AGE
daemonset.apps/node-agent   1         1         1       1            1           <none>          58s

NAME                     READY   UP-TO-DATE   AVAILABLE   AGE
deployment.apps/velero   0/1     1            0           58s

NAME                               DESIRED   CURRENT   READY   AGE
replicaset.apps/velero-7c55f644d   1         1         0       58s

Modify kURL Installer YAML spec accordingly if the error is related, e.g. typo/deprecated flags.

Open a support ticket and share a support bundle (if possible) if the issue can’t be resolved.