How can I contact Replicated if I'm having an error when submitting a support request? (RBAC)

Question from today:

What’s the recommended way to contact the replicated support team if I’m getting an error filed a ticket as described in Replicated Vendor Support Paths and Processes? I get the below error in the chrome console

{"data":{"uploadSupportBundle":null},"errors":[{"locations":[{"line":2,"column":3}],"path":["uploadSupportBundle"],"message":"Forbidden","code":"forbidden"}],"extensions":{"cacheControl":{"version":1,"hints":[{"path":["uploadSupportBundle"],"maxAge":0}]}}}