Sharing Support Bundles With Replicated

1

Question from today:

I’ve shared a support bundle, on behalf of one of our customers. can someone let me know if I should also open a ticket, or is it suffice to have “shared” through the replicated vendor portal via the “Share with Replicated” button?

2

This will not in itself create a support case, to create a support case, please open a ticket as described in Replicated Vendor Support Paths and Processes