Question from today: I’ve shared a support bundle, on behalf of one of our customers. can someone let me know if I should also open a ticket, or is it suffice to have “shared” through the replicated vendor portal via the “Share with Replicated” button?

Sharing Support Bundles With Replicated

dex November 11, 2022, 8:26pm 2

This will not in itself create a support case, to create a support case, please open a ticket as described in Replicated Vendor Support Paths and Processes

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